Day-to-day management and administration of JIRA including workflows, user accounts, custom fields, dashboards, reports, security schemas, issue schemas, project creation, etc.Work with stakeholders to determine ways to optimize/improve JIRA setup and workflows. Map current processes and establish goals for improving, automating and increasing the technical agility of the organization.Perform some basic project management, communications and reporting duties.Develop metrics, dashboards and advanced filters in JIRA to provide end-users and business leadership with meaningful operational/performance metrics and status reports.Work with PPM (Project Portfolio Management) Plugins. Example: Tempo Planner/Folio/Timesheets, Big Picture/Gantt, Structure etc.Provide end user coaching, training and support.Lead the integration efforts for technical and process integration with other ALM tools include quality management and test automation systems.Administration level experience(bonus for installation/upgrade) with these tools: Confluence, Crowd, Bamboo, Fisheye, HipChat and BitbucketFamiliarity with SOAP/REST API's, Microservices and SOA(Service Oriented Architecture).Official Atlassian certifications like JIRA Administration.Installation and upgrade of JIRA and the other Atlassian tools.
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